HELP

What is included in the price? 
It includes All the hotel amenities displayed on the hotel page. Please note that the hotel might charge an extra for certain options (SPA, parking…)

Can I pay by cash at the hotel?
You may pay at the hotel upon arrival with any method the hotel accepts, we may collect your credit card number as a guarantee,

Is the indicated dayroom rate for 1 or 2 or more people?
Each hotel has fees when more than 2 or 4 people, most rates indicate 1 or 2 people

How can I be sure that my reservation has been confirmed? 
Once you’ve filled out the reservation form you will see a confirmation page. You will then receive an e-mail with the reservation details as well as your reservation number.

Can I cancel a booking?
Yes, you can cancel your booking up until the last minute, free of charge*. You can cancel your reservation in your dayroomstay.com account page, or by calling the hotel, please have your reservation number available.

How to change the reservation date?
If you want to change the date of your booking, simply log in to your account or click on the link in your confirmation e-mail to make any changes.

Can I make my dayuse reservation by e-mail?
Reservations cannot be made by e-mail.

How can I find the reservation number?
You can find all the information concerning your future reservations on your dayroomstay.com account and in the confirmation email.

Can I book a dayroom if I’m underage?
No, you must be over 18 to book a dayroom at our web site. The hotel may ask for an ID in case they have a doubt concerning your age. This rule applies to all people concerned by the reservation.

What is the customer account for?
The customer account is your space at Dayroomstay.com. You will find your past, future or canceled reservations (except for those without connection to your account)  you can manage your favorite hotels.

Hos Does it Work?